• When will I receive my shoes after I order them?
    - Our current average lead time is 10 days of production and 2 to 3 days to ship.
  • Can I expedite my order?
    - If you need your shoes in a hurry, please contact us to see what we have available in your size that we can ship right away.
  • Do you ship internationally?
    - Yes! Contact us for pricing (we will only collect actual shipping amount).
  • Can I run on pavement in Carson Footwear?
    - Yes! Carsons are great on all surfaces. However, the road may wear down soles slightly faster than trails.
  • What is the stack height of your shoes?
    - 10mm sole and 5mm sockliner
  • Are your shoes made in the USA?
    - Yes! Carson shoes are constructed from start to finish in our Milwaukie, OR factory. Materials are sourced both domestically and internationally (we source from within the U.S. whenever possible!).
  • Are Carson shoes vegan?
    - Most of our models have some leather components, however, we can make any of our shoes vegan if you request this in the "notes" section of your order.
  • My order says "Processing" what does this mean?
    - This means we have received your order, and it is currently being built! You will receive a notification with tracking information as soon as it ships.