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FAQ

When will I receive my shoes after I order them?

Our current average lead time is ten days of production and two or three days to ship.

Can I expedite my order?

If you need your shoes in a hurry, please contact us to see what is immediately available in your size.

Do you ship internationally?

Yes! Contact us for pricing. We will only collect actual shipping amount.

Can I run Carsons on pavement?

Yes! Carsons are great on all surfaces. However, the road may wear down soles slightly faster than trails.

What is the stack height of Carson shoes?

Our shoes have a 10mm sole and 5mm sockliner.

Are Carsons actually made in the USA?

Absolutely. Carsons are constructed from start to finish in our Milwaukie, Oregon factory. Materials are sourced both domestically and internationally, and we source from within the USA whenever possible.

Are Carson shoes vegan?

Most models are available in a vegan build. By default, most of our shoes have some leather components, but we can build them vegan if you request in the "notes" section of your order.

My order says "Processing" what does this mean?

This means we have received your order, and it is currently being built! You will receive notification with tracking information as soon as it ships.

How can I be sure my shoes will fit just right?

Please take a look at our infinite sizing diagrams for more information.